Fraud or Military Active Duty Alerts

FactorTrust is a Consumer Reporting Agency that provides lenders with a Consumer Risk Indicator Score (CRIS). The CRIS, along with consumer information from a variety of third party service providers, assist lenders in reducing their risk as an underwriter of consumer credit.

 

How to Request a Fraud Alert Flag

If a consumer identifies possible fraud or has reason to believe fraud may occur against them, they may request that FactorTrust place a Fraud Flag on their SSN, which will stop any application submitted to FactorTrust from being processed. A warning notice will be sent to the Lender, submitting the application, that the SSN has been Flagged with a Fraud Alert.

 

How to Request a Military Alert Flag

If a consumer is on active duty, they may request that FactorTrust place an Active Duty Alert Flag on their SSN, which will stop any application submitted to FactorTrust from being processed. A warning notice will be sent to the Lender, submitting the application, that the SSN has been Flagged with a Military Active Duty Alert.

 

Alert Flag Request

The consumer may request that an Alert Flag be set on their SSN, free of charge, using the process described below.

 

To file an Alert Flag with FactorTrust the consumer will complete the Fraud or Military Active Duty Alert Form, make a copy of their driver’s license, and fax it to FactorTrust Customer Care. FactorTrust will process the Alert Flag within three working days and notify the consumer when the Alert Flag has been set. The consumer may remove the Alert Flag by following the same process, utilizing the same Fraud or Military Active Duty Alert Form.

 

The consumer will click on the Fraud or Military Active Duty Alert Form, download the form, complete and sign the Inquiry Form, make a copy of their driver’s license, and fax both of them to FactorTrust Customer Care. If the Fraud or Military Active Duty Alert Form is not signed in the designated place, and a copy of the consumer’s driver’s license is not submitted via fax, the inquiry will not be considered.

 

Alert PDF Form